Which products are refundable or exchangeable? In what condition must they be returned?Updated 7 months ago

All our products are refundable or exchangeable provided they have not been worn and/or used.

They must be returned to us in their original box with the integrity of their packaging. Returns of washed and/or worn, stained or smelling of tobacco, cooking, perspiration, etc ... will be automatically refused and will be returned at your expense.

Log on to the returns page: https://www.g-heat.com/pages/centre-de-retour to make your request. We also invite you to read our return conditions here: https://en.g-heat.com/pages/politique-de-retour