Frequently asked questions
If you are not satisfied with all or part of your order, you have the possibility to retract or exchange your item(s). You have 14 days from the receipt of your parcel to indicate your right of retraction. Once your request is accepted, you have 14 a
You have 30 days from receipt of your package to request an exchange of your item. Once your request has been accepted, you have 14 additional days to return your package with the transport voucher that will be provided to you (for the European Union
All our products are refundable or exchangeable provided they have not been worn and/or used. They must be returned to us in their original box with the integrity of their packaging. Returns of washed and/or worn, stained or smelling of tobacco, cook
The returns are free if you wish to exchange your article or if you wish a credit note and if you live in France or in the European Union. If you want a refund or if you live outside the EU (Switzerland for example) the return costs are at your expen